A: The discount price for this event is the best offer and cannot be used in conjunction with other discount codes on the website (such as member discounts, holiday promotion codes, etc.).

A: The limited-time rush sale items are in limited stock and will be sold out while supplies last. It is recommended that you add them to your shopping cart in advance and complete payment as soon as possible. If they are out of stock during the event, you can pay attention to the subsequent rush sale items.

A: Submitting a comment will earn you 10 points, uploading a picture or video will earn you an additional 10-15 points, and sharing on social media will earn you another 15 points.*The points will expire after the event ends. Please redeem your desired gifts during the event period.

A: When redeeming gifts, you can enjoy free shipping if your order is over $50. If you redeem gifts separately and do not meet the free shipping threshold, the shipping fee will be automatically calculated based on your address.

A: Usually the gift will be shipped together with the main item. A few countries may need to ship separately due to logistics issues. If you only receive one of the packages, please don't worry, just wait patiently. Specific logistics information can be viewed on the order details page.

A: All products support 14-day unconditional returns and exchanges (for details, please click https://wanbo.cn/pages/return-and-refund-policy).

A: Post photos/videos of your home theater layout on Facebook and add tags #wanbo #withwanbo, etc. to participate. The winners will be comprehensively evaluated based on content creativity, interaction volume (likes/comments), and brand fit. The results will be announced on the official website in April.

A: Please send the screenshot to service@wanbo.cn after sharing. Customer service will review and register the points for you within 24 hours.

A: We recommend that you try the following:Clear the browser cache;Switch to Chrome or Safari browser;

A: Please check whether the bank card information is entered correctly, or try to change the payment method (such as PayPal). If the problem is not solved, please contact customer service and provide a screenshot, and we will help you complete the order.

A: This event is open to all users in Europe and the United States (only customers who have purchased products on wanbo.cn). Some gifts may not be delivered to specific regions due to logistics restrictions. If there are special circumstances, please refer to the reply from service@wanbo.cn.

A: To ensure the authenticity and compliance of the content, all comments are subject to manual review (about 3-5 working days). If they contain sensitive words or advertising information, they will be removed. You can check the review status via email.